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Shin-Okubo City Hotel


Shin-okubo City Hotel takes this opportunity to welcome you and to invite you to make full use of our facilities.Our accommodation and facilities are operated under rules similar to those of other hotels with international standards. The management requests that hotel guests kindly observe these rules and hopes that your stay with us will be an enjoyable one.Hotel rules are outlined in Article 6 of Provisions Governing Accommodation Agreements and are clarified for your convenience. The Hotel reserves the right, as per Article 11 of Agreement, to terminate a stay at the hotel in the event that any of the following rules are violated:

  1. Not to use the guest room for purposes other than sleeping, eating and drinking.
  2. Not to use guest room or hallway for cooking, ironing or heating.
  3. Not to attempt to open windows.
  4. Not to smoke in the hotel, only in smoking designated areas.
  5. Not to have your visitors use facilities of your room.
  6. Not to move furniture from fixed positions within the hotel and not to alter or rearrange the fixtures in the room without permission of hotel MGT.
  7. Not to bring into the hotel items such as
    • A. Animals and birds (except for seeing-eye dogs).
    • B. Offensive smelling items.
    • C. Bulky items.
    • D. Illegally-owned guns and swords.
    • E. Gasoline, explosives, inflammable items.
  8. Not to annoy other guests by making loud noise, not to gamble and commit any offense against public decency or public order in your room or in the hallways.
  9. Not to use the hotel for soliciting business of any type unless specially authorized.
  10. Not to leave your belongings in the lobby or the hallway at any time.
  11. Minors are not allowed to stay at this hotel without the consent of their parents or guardians.
  12. Please take care of your valuables by yourself. The management is not responsible for valuables lost in the Hotel.
  13. Articles left in care of the Hotel will be held at the facilities as follows; Cloak room: Up to one month.
  14. Articles left behind and unreported will be disposed by the hotel in accordance with established regulations.


  1. Check-out time
    Check-in is after 16:00, check-out is until 10:00.
  2. Room Key
    When you are going out, please return the room key to the front desk.
  3. Smoking area
    All guest rooms, lobby and lounge in the hotel are non-smoking. Please smoke in the designated ‘smoking space’ outside of the front door.
  4. Internet
    Wi-Fi can be used in the guest rooms at no charge as well as an internet cable.
  5. Change of Linen and Towels
    We change bath towels every day.
    As we participate in and support an eco-friendly environment, we change our blanket covers, pillow covers and sheets once every three nights (on the forth day)  However, if you prefer having sheets and covers changed earlier, please do not hesitate to inform the staff.
    We clean the guest rooms between 10:00 and 15:00. In case that we are unable to go into your room during the hours of cleaning, we will only change your towels and bath amenities upon your request.
  6. Gown rental service
    Gown rental service is available at the front desk. The rental fee is JPY200 for one piece.
  7. Valuables
    Please take care of your valuables by yourself. The management is not responsible for valuables lost in the Hotel.
  8. No Admission by visitors
    For a security reason, we do not accept the admission of visitors who are not the staying guest of this hotel.

Shin-Okubo City Hotel

SHINOKUBO CITY HOTEL 1-4-9 Hyakunin-cho, Shinjuku-ku, Tokyo /  TEL : 03-5287-6061 E-mail: cityhotel@la-hotelgroup.com

© Shin-Okubo City Hotel. All Rights Reserved.