HOTEL FACILITIES & REGULATIONS
- Check-out time
Check-in is after 16:00, check-out is until 10:00.
- Room Key
When you are going out, please return the room key to the front desk.
- Smoking area
All guest rooms, lobby and lounge in the hotel are non-smoking. Please smoke in the designated ‘smoking space’ outside of the front door.
Wi-Fi can be used in the guest rooms at no charge as well as an internet cable. There is a PC for guests and Wi-Fi connection is available in the lounge room on the 4th floor.
- Change of Linen and Towels
We change bath towels every day.
As we participate in and support an eco-friendly environment, we change our blanket covers, pillow covers and sheets once every three nights (on the forth day) However, if you prefer having sheets and covers changed earlier, please do not hesitate to inform the staff.We clean the guest rooms between 10:00 and 15:00. In case that we are unable to go into your room during the hours of cleaning, we will only change your towels and bath amenities upon your request.
- Pajama rental service
Pajama rental service is available at the front desk. The rental fee is JPY200 for one piece.
Please take care of your valuables by yourself. The management is not responsible for valuables lost in the Hotel.
- No Admission by visitors
For a security reason, we do not accept the admission of visitors who are not the staying guest of this hotel.
新大久保 CITY HOTEL